Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"It’s so nice to be working with real professionals!" - Comment from Len
"Everything is working great with the API. I love it." - Comment from Calvin
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »History LookupError
Author Topic: History LookupError (3 messages, Page 1 of 1)

opttrade
-Interested User-
Posts: 25
Joined: Nov 7, 2016


Posted: Nov 13, 2018 08:16 AM          Msg. 1 of 3
Hi,
everyday I'm requesting historical minute data for the last trading day for about 3000 stocks and everyday I get somtimes connection errors for some symbols in the middle of the task. When I re-run the task then there are other symbols affected.

The logfile shows an error connecting the history socket

STATUS LookupError 3220 21 2018-11-13 12:17:19 History Connect Error SendIntervalRequest (66.112.156.215:60050). Error:10060.
TO CLIENT LookupError 3220 21 2018-11-13 12:17:19 REQ_HST_INT25,E,Could not connect to History socket.,


As I've no glue how the client internally is communicating with the Servers but it seem's the IQFeedClient having troubles sending the request. The socket connection from my app to the iqClient is still alive and not broken.
The errors (about 10-30 symbols out of 3000) appears never in a row - they are absolutly randomly.

I'm using IQFeed Version 6.0.0.5

Any ideas?

br
Erich

DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005


Posted: Nov 13, 2018 11:02 AM          Msg. 2 of 3
Socket error 10060 is a timeout error on the connection from your machine to our servers.

Each request you make to the feed is handled in it's own connection to the server (Create -> Connect -> Request -> Receive -> Close).

As a result, if you're spinning through 3000 stocks, that is 3000 different socket connections to the server over the course of however long it takes you to make those requests.

We have investigated these sorts of reports a few different times over the years and we've never been able to replicate this reliably or identify a specific cause (all of our tests from both internal and external to our network have not been able to replicate).

If it's something that just recently started, you might try resetting your router/modem (most non-enterprise class hardware will occasionally hiccup under heavy connection load). Of course we are happy to help troubleshoot this with you but most of the time, since a simple re-request usually succeeds, most developers choose to simply implement that (as you have) and not worry about it anymore unless the problem gets worse.

opttrade
-Interested User-
Posts: 25
Joined: Nov 7, 2016


Posted: Nov 13, 2018 12:04 PM          Msg. 3 of 3
Hi Steve,
thanks for prompt reply.
The problem seems to exist for a longer time, but we started just now to analyze the logs...
As we use business connection and enterprise equipment for routing and firewall (Cisco) I personally would exclude problems with it. Maybe the line is to Long between Europe and US
So the simpliest way will be to requery that symbols.

Many thanks and br

Erich
 

 

Time: Sun May 19, 2024 2:13 PM CFBB v1.2.0 12 ms.
© AderSoftware 2002-2003