Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"Everything is working great with the API. I love it." - Comment from Calvin
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »API subscription
Author Topic: API subscription (2 messages, Page 1 of 1)

AHA
-Interested User-
Posts: 37
Joined: Jan 31, 2012


Posted: May 18, 2022 12:33 PM          Msg. 1 of 2
I set to cancel my account by end of may and I want to cancel my API developer subscription.

On Monday I sent a request to billing@dtn.com to cancel it, and got only a question back if I really want to cancel it.

I asked twice for a confirmation of cancellation on Monday and Tuesday - no repsonse.

I feel like beeing ignored.

Can you please help me to proceed with my request to cancel the API and get a confirmation?

Thanks

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: May 18, 2022 12:39 PM          Msg. 2 of 2
If you would like to send an email to support@iqfeed.net with your IQ Login ID I will be happy to assist you in getting this resolved.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

Time: Fri May 3, 2024 3:02 PM CFBB v1.2.0 11 ms.
© AderSoftware 2002-2003