Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You have an excellent product !!!!!!" - Comment from Arely
"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
"Excellent datafeed !!!" - Comment from Arely
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »System Status Announcements »LIVE CHAT IS DOWN
Author Topic: LIVE CHAT IS DOWN (3 messages, Page 1 of 1)

dtn teresa gilster
-Interested User-
Posts: 15
Joined: Apr 16, 2009


Posted: Oct 5, 2021 09:26 PM          Msg. 1 of 3
We are currently experiencing issues with our live chat for Technical Support. To reach Support, please email support@iqfeed.net or call (800) 779-7299.

DTN_Jose
-Interested User-
Posts: 6
Joined: Apr 15, 2021


Posted: Oct 6, 2021 03:19 AM          Msg. 2 of 3
We are still experiencing issues with the live chat on the iqfeed.net website but it is possible to reach our tech chat support via another site - https://www.dtn.com/refined-fuels/trader/iqfeed/

From that page, a chat BOT will be available for support and an agent can be requested.

Thank you for your time and patience, we will keep everyone up to date.

José Ribeiro.

DTN_Jose
-Interested User-
Posts: 6
Joined: Apr 15, 2021


Posted: Oct 6, 2021 05:42 AM          Msg. 3 of 3
Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)

José Ribeiro.
 

 

Time: Mon May 13, 2024 7:36 AM CFBB v1.2.0 8 ms.
© AderSoftware 2002-2003