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"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

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"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email

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"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed

"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »All Quotes Delayed By About 2 Minutes Today.

Author	Topic: All Quotes Delayed By About 2 Minutes Today. (6 messages, Page 1 of 1)
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:28 PM Msg. 1 of 6 Tried re-start, still the same. Confirmed by snap quote application on server.
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:41 PM Msg. 2 of 6 Checked diagnostics. Ping time ~30ms. No client queuing apparent.
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Apr 21, 2020 01:43 PM Msg. 3 of 6 Please contact IQ Feed directly for assistance. 800-779-7299 Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
aQuant -Interested User- Posts: 49 Joined: Jul 20, 2012	Posted: Apr 21, 2020 07:23 PM Msg. 4 of 6 I noticed a related issue. At night (~7pm CST) the L2 feed often lags the L1 feed, this is at a time when the activity is fairly low. Did anyone notcice similar? I have seen this for a few nights in a row now.
DTN Todd -Interested User- Posts: 74 Joined: Mar 24, 2010	Posted: Apr 21, 2020 07:32 PM Msg. 5 of 6 If you could contact support when you are seeing this we can investigate. Service is available at 800-779-7299 Chat @ www.iqfeed.net
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Apr 22, 2020 06:29 AM Msg. 6 of 6 Most typically a queuing of data is related to bandwidth. You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay. As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com