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"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
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"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
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»Forums Index »Archive (2017 and earlier) »General Product Announcements »Customer Service (Hours of Operation)
Author Topic: Customer Service (Hours of Operation) (1 messages, Page 1 of 1)

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jan 14, 2020 08:03 AM          Msg. 1 of 1
IQ Feed Technical Support Hours (Phone/Chat/Email Support)

• Hours: Sunday 5:00pm thru Friday 6:00pm (CST) 24X5
• Phone: (800) 779-7299
• Email: support@iqfeed.net
• Chat Support: www.iqfeed.net & Click on the "Technical Support" link on the left hand side of the website.

https://qy1a.la4-c4-ph2.salesforceliveagent.com/content/s/chat?language=en_US#deployment_id=5721N000000fydq&org_id=00D1N000002J3YS&button_id=5731N000000fyTo&session_id=86b4bbd3-1deb-4e5c-b811-12d74a0a57ad

This does not include holidays and market holidays. We will keep the forums updated with the most current hours for all holidays.





Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


Edited by DTN_Stephen on Jan 14, 2020 at 09:46 AM
Edited by DTN_Stephen on Jan 14, 2020 at 10:15 AM
Edited by DTN_Stephen on Jan 15, 2020 at 06:51 AM
 

 

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