John Jones
-Interested User-
Posts: 6
Joined: Dec 20, 2019
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Posted: Dec 20, 2019 12:16 PM
Msg. 1 of 5
When attempting to download market summary files, I receive an error:
[my prefix],E,Incomplete file from server. 521309/615706,
The error seems to come and go. At the moment, if I ask for NYSE 5MS it works fine. If I ask for NASDAQ, it does not.
Based on recent experience, I'm guessing that if I wait a few hours, it will go away.
Any suggestions?
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altmany
-Interested User-
Posts: 73
Joined: Jul 30, 2018
IQML - IQFeed-MATLAB connector
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Posted: Dec 21, 2019 09:56 AM
Msg. 2 of 5
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DTN_Gary_Stephen
-DTN Guru-
Posts: 396
Joined: Jul 3, 2019
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Posted: Dec 22, 2019 02:53 PM
Msg. 3 of 5
I'll have to try again to reproduce the problem, which I haven't been able to do so far. I may also ask affected customers if they're willing to do some logging to try and capture a log with the issue.
Sincerely, Gary Stephen DTN IQFeed API Support
Sincerely, Gary Stephen DTN IQFeed Implementation Support Specialist
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John Jones
-Interested User-
Posts: 6
Joined: Dec 20, 2019
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Posted: Dec 30, 2019 12:19 PM
Msg. 4 of 5
As part of my process, I am downloading a 5 minute market summary from NYSE, NASDAQ, and OPERA. I have yet to see the NYSE summary fail. The failure of both NASDAQ and OPERA I have seen, and always with different statistics. That would seem to indicate that size could be the issue, as the NYSE summary is always smaller. Perhaps there is a timeout that is a bit too restrictive? As a side note, latency at my location may be a bit high (throughput is reasonable), as I am currently in Panama.
Let me know if you would like me to do some logging.
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John Jones
-Interested User-
Posts: 6
Joined: Dec 20, 2019
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Posted: Jan 6, 2020 04:54 PM
Msg. 5 of 5
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