Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
Home  Search  Register  Login  Recent Posts
Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »5.2.1.0 turns off after 30 min. or so
Author Topic: 5.2.1.0 turns off after 30 min. or so (2 messages, Page 1 of 1)

Sam60
-Interested User-
Posts: 1
Joined: Apr 5, 2016
Posted: Apr 5, 2016 05:26 PM          Msg. 1 of 2
Ever since I downloaded 5.2.1.0 it disconnects and shuts off after about 30 minutes, whether I have third party software connected to it or not. I have been DTN's user for many years and never had a problem like this. Running Win 10.

Please advise,
Thanks,
Simon.

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006
Posted: Apr 6, 2016 05:01 AM          Msg. 2 of 2
Good morning,

IQFeed is designed to shut down whenever no clients are attached, but since you mentioned that your apps were connected, there should be no reason for this to occur, so we would love to get some more detail on your situation.

So, if you could enable the debug logging, via the diagnostics app, and then the next time it shuts down, email your log to us for review, then we can take a look to see what was happening at the time of the exit. We would greatly appreciate it. Feel free to call on us for help on setting up the logging or anything else, we are happy to help any way we can.

Tim
 

 

Time: Fri May 17, 2024 6:36 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003