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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Stupid charts question
Author Topic: Stupid charts question (2 messages, Page 1 of 1)

traderjb
-Interested User-
Posts: 5
Joined: Jul 24, 2004

Why buy the cow when you can get the milk for free


Posted: Jul 24, 2004 04:23 PM          Msg. 1 of 2
I just signed up for DTNIQ, so forgive me if I sound a little wet behind the ears here (I'm comming from an eSignal world). I have the CME & CBOT futures package and I am looking at the charts right now. Here's my question, when I am looking at the chart, I see the time but no date at the bottom. The verticle bars seem to be stuck in the 23:00 time position (but there is no date.). At the top, all I have are of course the changing figures, but no date changes or time changes just the time saying 23:00. When I zoom in, I get a closer look, oddly enough, the horizontal bars don't change their markings just adapt to the zoomed look but still saying "23:00". This is a little confusing for me. I have normally 10-minute bars or another time frame, and still the same effect. So when I zoom in I'm not sure what day or period of time I am looking at, only that these are 10-minute (or whatever period I choose) bars. Now, at the other end, the lower left hadn side it shows a date from way in the past. I can understand if this is the start date of the chart, but when I zoom in it still says this. Sorry if I sound like an idiot here, but this is a little different than what I am used to. Any help would be appreciated.

LonnieS
-King of IQ Development-
Posts: 127
Joined: Jun 2, 2004


Posted: Jul 30, 2004 07:45 AM          Msg. 2 of 2
First, I apologize for the time it took to reply.

I think you were experiencing a problem that was caused by a bug in our data. We have corrected the bug and you should be seeing the date stamp correctly in charts now.

Please let us know if you aren't.

Lonnie Shumate
Development Manager, IQ Systems
DTN Market ACCESS
 

 

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