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"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
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"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
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Viewing User Profile for: dtnpaul
About Contact
Joined: Jul 31, 2006 09:38 AM
Last Post: Mar 26, 2007 09:13 AM
Last Visit: May 5, 2007 11:59 AM
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Email: paul.eide@dtn.com
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Post Statistics
dtnpaul has contributed to 6 posts out of 21202 total posts (0.03%) in 6,512 days (0.00 posts per day).

20 Most recent posts:
IQFeed 3rd Party Software Support » DTN problem with Vista and Ninja Trader Mar 26, 2007 09:13 AM (Total replies: 1)

Hello Skid

Have you ever been able to get ninjatrader to work with the feed? The error message that you have described sounds like it may be more of a ninja trader issue rather than a Feed issue.
Do you use the Feed with any other software that would could confirm the error with?
Please let us know.

Data and Content Support » Bad ticks on DJ Euro Stoxx50 Nov 16, 2006 09:13 AM (Total replies: 9)

Yes sir.

Sorry about the delayed response. We are working on correcting the issue.
Thanks for bringing it to our attention.

Paul

Data and Content Support » problems Oct 17, 2006 06:01 PM (Total replies: 20)

MK

I am aware that Tim has been helping you with a few issues you've encountered with our software. Tim has left for the day but will be back tomorrow morning. I am not as familiar with the problem as Tim is, but I wanted to let you know that it will be tomorrow morning before we have a proper response to your most recent post.

Thank you

Paul Eide

Data and Content Support » QQQQ bid/ask "stuck" Sep 12, 2006 10:12 AM (Total replies: 10)

Hello sir

When the bid and ask were "stuck" this morning, what did you do to resolve it? I have been watching the bid/ask change for about 5 minutes since your post and haven't seen the problem occur again. If we can determine how you solved the problem, we can possibly determine the initial cause.

Thank you

Paul

Data and Content Support » Error on EUREX data? (9/4/2006) Sep 5, 2006 03:44 PM (Total replies: 3)

Hello

In response to your question...I wanted to know what type of software you are using. We were not able to emulate this problem on our end, so know what software you are using would be quite helpful.
Also, how frequently does this occur?

Any other pertinent information would be helpful.

Thanks

PAul

Data and Content Support » problem eurex Jul 31, 2006 11:15 AM (Total replies: 16)

Hello alaindua

The Eurex exchange was having some server difficulties and this is what caused the delay.

Thanks

Paul


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